Terms & Conditions

Welcome to Duality. By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order.

1. General

This website is operated by Duality. Throughout the site, the terms “we”, “us” and “our” refer to Duality. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”).

2. Eligibility

By using this site, you confirm that you are at least the age of majority in your country or region, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

3. Products and Orders

  • All products displayed are subject to availability.

  • We reserve the right to limit quantities and cancel orders at our discretion.

  • We make every effort to accurately display product colors, but we cannot guarantee your device’s display will be accurate.

4. Pricing & Payments

  • Prices are listed in local currency (EGP) and include applicable taxes.

  • We reserve the right to change prices at any time without prior notice.

  • Payment must be completed at checkout via our accepted payment methods or cash on delivery where available.

5. Shipping & Delivery

  • Delivery times are estimates and not guaranteed.

  • Packages cannot be opened at the door; please inspect after receiving.

  • Customers are responsible for providing accurate shipping information.

6. Returns & Exchanges

Please refer to our Refund and Exchange Policy for detailed information.

7. Intellectual Property

All content on this site—including text, graphics, logos, and images—is the property of Duality and is protected by copyright laws. You may not reproduce, distribute, or exploit any content without written permission.

8. Limitation of Liability

We are not liable for any direct, indirect, or incidental damages that may result from the use of or inability to use the website or products purchased from it.

9. User Conduct

You agree not to:

  • Use our website for any illegal or unauthorized purpose

  • Interfere with or disrupt the website’s functionality

  • Attempt to access data that is not intended for you

10. Modifications

We reserve the right to update or modify these terms at any time. Continued use of the website after changes constitutes your acceptance of the new terms.

11. Governing Law

These Terms & Conditions are governed by the laws of the Arab Republic of Egypt.

Contact Us

If you have any questions regarding these Terms, please contact us at:
info@duality-eg.com